Shipping & Returns Policy
Shipping at Woods 2 Wall LLC
At Woods 2 Wall LLC, we handcraft premium deer attractants and hunting essentials. Because our products are consumable and sensitive to heat, we’ve created a clear Shipping & Returns Policy to protect both you and our small business.
Damaged on Arrival (Shipping Damage)
If your order arrives damaged, please contact us within 24 hours of delivery.
Email: woods2wall.com@gmail.com
Include your order number and clear photos of the packaging and damaged product. After review, we will offer a refund or replacement at our discretion.
Heat / Melted Products
Our products can melt or be damaged if left in hot vehicles, outdoors, or in direct sunlight. We are not responsible for damage caused by improper storage or handling after delivery. Products damaged due to heat exposure or mishandling are not eligible for return, refund, or replacement.
Wrong Item Received
If you receive the wrong item, contact us within 5 days of delivery.
Email: woods2wall.com@gmail.com
Include your order number and a photo of what you received. We’ll provide a prepaid return label for the incorrect item. Once the incorrect item has been scanned in by the carrier, we will ship the correct item to you. Refunds are only issued if we approve a full order cancellation instead of sending a replacement.
Opened / Used Products
Due to the consumable nature of our deer attractants, we do not accept returns on opened or used products, except when we shipped the wrong item.
Final Sale Items
Sale or clearance items are final sale and not eligible for return or refund.
If you have any questions about your shipping status, returns, or this policy, please contact us at woods2wall.com@gmail.com.